Privacy Policy
At OOTD LUXE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ootdluxe.com, and when you make purchases through our eCommerce platform.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information
When you register on our site, place an order, or contact us, we may collect:
Full name
Email address
Shipping and billing address
Phone number
Payment information (via secure third-party gateways)
b. Non-Personal Information
We may collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
Cookies and tracking pixels
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer service
Send transactional emails (order confirmations, delivery updates, etc.)
Improve website experience
Send marketing communications (only with your consent)
Comply with legal obligations
3. Sharing Your Information
We do not sell or trade your personal information. We may share data with:
Trusted third-party service providers (e.g., payment processors, shipping companies)
Government or regulatory authorities, when required by law
Marketing and analytics providers (e.g., Google Analytics, Meta Pixel), only for site improvement purposes
4. Cookies and Tracking
We use cookies to enhance your experience. Cookies help us remember your preferences and track your activity on our website. You can choose to disable cookies via your browser settings.
5. Security
We use industry-standard encryption and security protocols to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
Access the data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent at any time
To exercise these rights, please contact us at support@ootdluxe.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
OOTD LUXE
Email: support@ootdluxe.com
Website: https://www.ootdluxe.com